How to request account removal or deletion of data.

If you are a patient, customer, lead, or contact of a company using boia.ai, that company usually controls those records. In that case, request deletion directly from the clinic, company, or team you interacted with.

boia.ai may support the technical execution of deletion when the controlling organization requests it through the appropriate channel.

If you were invited to a boia.ai workspace, the first step is to contact an administrator of that organization. The administrator can remove your access, revoke your invitation, update your data, or coordinate a deletion request.

If you still have access, sign in and confirm which organization is linked to your account. If you do not know who the administrator is, use the same invitation or onboarding channel that brought your account into the system.

To speed up processing, include the account email, organization name, a short description of the request, and whether you want simple access removal, anonymization, or permanent deletion to the extent permitted by applicable legal obligations.

Some records may need to be retained for security, audit, fraud prevention, legal obligations, or contractual requirements. When that happens, boia.ai and/or the controlling organization may limit deletion to what is reasonably and legally permitted.

See also the Privacy Policy and Terms of Service.